Refund policy

Thank you for shopping with Slope Set. We want you to love your purchase! If you're not completely satisfied, we’re here to help.

Returns

You have 14 calendar days from the date of delivery to request a return.

To be eligible for a return, your item must:

• Be unworn, unwashed, unaltered, and in the same condition you received it

• Have all original tags and packaging

Non-returnable items include:

• Sale items marked “final sale”

• Gift cards

How to Initiate a Return

To start a return, please fill out our return form. The form will require you to fill in your name, email, order number, reason for return and photo for quality control.

If your return is accepted, we’ll provide instructions and a return shipping label (if applicable).

Return Shipping Costs

• Customers are responsible for return shipping unless the item is defective or incorrect.

• If a prepaid return label is provided, the shipping cost may be deducted from your refund.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method or a store credit

• Please allow at least 5–10 business days for the refund to appear

If your item is damaged or incorrect, please email us at hello@slopeset.com with a photo within 3 days of receiving your order.

Exchanges

If you'd like a different size or color, please email hello@slopeset.com. We'll do our best to facilitate an exchange. 

Have questions? Reach out at hello@slopeset.com — we're happy to help!